Sunday, May 19, 2019

From a Customer Service Rep living in Florida...

Encouragement
If you are in a job that you hate…focus on what you WANT to do (yes even if you are bone tired). If you keep going you will get to the other side. You will make it through.

I have never heard the term emotional labor.

She is working at a job she wants to “just quit” but knows what she wants to do web development. My advice…”Young lady don’t give up on web development. Focus, focus, focus on being a web developer. See yourself doing that…because one day you WILL be doing that and this time in your life will be a memory”. ~Ridea

Below is her story and why she wants to “Just Quit”…

There are two reasons, one positive, one negative.

The negative: I hate my job in customer service.
Having to be nice to rude people all day is draining. It’s why
the term “emotional labor” was created.

I’m also very introverted.

I have other tasks I want to do but having to switch back and
forth between the task and customer service is very antithecato how my brain works.

Again, exhausting.

I am so burned out that I can barely celebrate the fact that oursales are going up. I used to care about that once upon a time.

The positive: I am learning web development. I am decent at
it, and even have a project under my belt. I am currently
learning javascript and its going ok. I was able to complete a
programming course while working but when a job didn’t
come afterwards I got burnt out trying to continue learning
and working and it’s hard to look for a web developer job and work this draining terrible retail gig.

The resumes, interviews. I have to “psych myself up” to do
these things, which is hard to do after a garbage dumpster fireday at work.